Support

Wobl: Romantic Games

The app runs entirely offline. If something looks wrong, it is almost never the connection — start here.

I paid and the levels are still locked

Open Settings → Restore purchases. This is the one action in the app that needs the internet: it asks the App Store what your Apple Account owns. Make sure you are signed in with the Apple Account that made the purchase.

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → Wobl: Romantic Games → Cancel Subscription, or Settings → Manage subscription inside the app. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription.

What is free?

All four games and the whole “Getting to Know” level, forever. Each paid level can be tried once in every game with a free trial round. A subscription or the lifetime purchase opens every level, every card and everything added later.

Can we play without internet?

Yes — every game, start to finish, in airplane mode. The app only reaches the network to check for content updates and to confirm a purchase.

How do we change our names?

Open Settings → Names. The names never leave the phone.

The app is in the wrong language

Open Settings → Language. “System” follows your phone; any of the app’s 34 languages can also be picked directly.

How do I delete what the app has stored?

Delete the app. Everything it keeps — the two names, settings, the record of your purchase — lives on the device and goes with it. See the privacy policy for details.

Refunds

Purchases are processed by Apple, so refunds are too: reportaproblem.apple.com.

Something is broken

Write to us. Please include: which game, the language you were playing in, your iOS version, and what happened right before it went wrong. Screenshots help more than anything.

Get in touch

Email yuryuryury@icloud.com — we read every message and answer in English or Ukrainian.